Terms & Conditions

Terms & Conditions

Welcome to Sassie Lane!
By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. About Us

Sassie Lane is a small Australian-owned business offering natural dog grooming products made in small batches. All items are intended for external use on dogs only.

2. Orders & Payment

Orders can be placed through our website using secure payment options (credit/debit card, PayPal, etc.). All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to cancel or refuse any order if we believe there is a risk of fraud or misuse.

3. Product Information

We aim to keep product descriptions, prices, and availability accurate and up to date. However, we reserve the right to make changes at any time without prior notice.

As our products are handmade in small batches, there may be slight variations in colour, consistency, or fragrance. This is perfectly normal and does not affect quality.

4. Use of Products

Our grooming products are designed for use on dogs only. If your dog has known allergies or sensitive skin, please perform a patch test before full use. Sassie Lane is not liable for any adverse reactions if products are used outside their intended purpose or instructions.

5. Shipping & Delivery

Please refer to our Shipping Policy for details on processing times, delivery estimates, and tracking.

6. Returns & Refunds

We want you to be happy with your purchase! If there’s a problem, please contact us within 7 days of receiving your order. See our Returns & Refunds Policy for full details.

7. Privacy

We value your privacy and only collect the information we need to process your order. We will never sell or share your personal details with third parties. See our Privacy Policy for more information.

8. Intellectual Property

All content on this website – including text, images, logos, and product names – is the property of Sassie Lane and may not be copied or used without permission.

9. Contact

Have questions? We’re happy to help!
Email us at [insert email here] and we’ll get back to you as soon as we can.